Blog Category: Consumer Advice

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5 top Tips to Save Energy


Most of us are trying to save energy in our homes - both to cut down on rising energy bills, and to do our bit for the environment! And the good news is it's very easy to start saving energy when you put your mind to it - and encourage your family to join in!



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Bread Recipe

We have the best bread recipe for you to try here!



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Chocolate Caramel Cake Recipe

Have you been looking for the perfect cake recipe? Look no further



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How to clean your fridge/freezer

Cleaning your fridge freezer regularly needn’t be that dreaded time consuming chore you try so hard to avoid



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Been looking for the perfect pudding?

Have you found yourself looking for the perfect Christmas pudding recipe? Then look no further



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How to defrost your freezer

It is common for layers of ice to build up inside of the freezer. Not only does it reduce efficiency but it can make it difficult getting things in and out



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Illegal Gas Fitters


Illegal Gas Fitters - don't let it happen to you!


Using an illegal gas fitter may not just cost you thousands of wasted pounds - it could even cost your family's life. This is the hard-hitting message from the Gas Safe Register team.



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What is Gas Safety week?


This year, gas safety week falls on 16-22nd September and it will attempt to spread its safety message to the UK’s 21 million households.


The annual week is designed to increase public knowledge about the importance of safe household gas practices, and highlight just how essential it is to have an annual safety check. The week is co-ordinated by the Gas Safe Register and supported by key bodies across the gas industry, including manufacturers, retailer and consumer bodies.



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Clean Stubborn Burnt on Stains


No matter how beautiful your kitchen is, a grubby hob will spoil the effect immediately – and leave nasty smells as burnt on matter smokes during cooking. (Bear in mind that some spills can become a fire hazard too – such as spilt butter which can catch alight whilst on the hob.) So take action and restore that hob to its glistening former glory!



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Changing from electricity to gas


If you’re considering whether to switch from electricity to gas, you may want to look at cost, environmental and cooking factors.



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How to Cook Stock from Left Over Bones


If you find yourself regularly buying expensive commercial stocks, concentrates and cubes from the supermarket - resolve to transform your cooking experience, and start making your own!



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How to Cook the Perfect Roast Potato


Everyone loves a perfectly roasted potato - with a crisp shell, and a soft and fluffy interior, preferably served with a dash of pepper and plenty of gravy for the Sunday roast! But actually making that perfect potato is a bit of an art form, and one that eludes many cooks. Happily, BBC Food has a great guide to perfecting the humble spud, as advised by Hugh Fearnley-Whittingstall; a man who really knows his veg!



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Cooking Roast Meats in a Belling Oven


Nothing beats a cooked joint for your Sunday roast – and your Belling oven can help you to achieve the perfect finish. Bear in mind that roasting times for meat are designed to provide a guideline only, as the eventual time will depend on the joint’s weight, texture and shape – not to mention personal preferences. To reach a safe cooking time, you can either weigh the meat and use the times below, or invest in a digital cooking thermometer.



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How to Drain and Refill a Heating System


Typically, you’ll need to drain and refill your radiators if you wish to move or replace them – or if you are treating corrosion.

First you’ll need to empty out the water, so switch off the central heating and the water supply to stop the system re-filling. Do this by turning off the water at the main stop valve.



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What does a Gas Safe ID card look like?


If you’re having your boiler or cooker repaired with Home Appliance Care, you are safe in the knowledge that the job will be handled by a fully qualified and experienced engineer.



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Do HAC use genuine spare parts?


You’ll be pleased to know that, at Home Appliance Care, we only ever use genuine spares. Our highly-trained and experienced engineers carry a stock of the most commonly used parts and lines in their vans, and we boast a 50,000 square foot spares warehouse which holds the rest!



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Hang your clothes out to dry!


For most of us, our childhood memories include washing lines full of clothes, dancing in the breeze on a summer’s day. And certainly for our parents’ generation, rotary dryers and indoor racks were an integral part of the weekly wash.



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The history of domestic gas supply


The rise of manufactured gas for domestic use was primarily pioneered by the UK, particularly in the period of 1812 – 25, when a large number of gas utility companies were created to service London and other major cities. First in line after the nation’s capital were Exeter, Liverpool and Preston in 1816, with other cities rapidly following suit. In fact, by 1821, only towns with populations of less than 50,000 were without gas lights. The trend continued apace, and only five years later, just two UK towns with populations of above 10,000 were without gas light.



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How to Install a Radiator


Most people will prefer to leave radiator installations to the professionals, but if you have good basic DIY skills, it's possible to replace an old unit with a replacement, using some basic plumbing techniques.



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How to recognise one of our engineers


At Home Appliance Care, we know how vital it is for our customers to feel safe and secure in their homes, which is why we make every effort to present our engineers clearly as genuine Home Appliance Care staff.



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How to Replace Control Knobs


Cooker knobs are used heavily, and tend to need replacing long before other parts. You’ll know when it’s time to get a replacement, as the numbers indicating the heat level will rub away, introducing a level of guesswork into your cooking!



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Checks to carry out in between tenancies


When it comes to gas, you can’t be too careful. And as a landlord, you are obliged to comply with stringent safety processes, regulated via the Gas Safe Safety certificate process. Along with the annual service and inspection, there are regular checks that should be carried out in between lets.



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How to Install a Built In Oven


Installing an electric wall oven is perfectly do-able with some intermediate DIY skills. These types of oven are designed to fit inside kitchen cabinets, and offer the cook easier access when working in the kitchen.


Bear in mind that you’ll need to do more than simply set the oven in place-carpentry, electrical wiring and heavy lifting are all involved too!



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Repair A Carbon Brush


Washing machine motor brushes – or carbon brushes – work to conduct electricity in your washing machine from the fixed to the moving parts. The moving motor part is the armature, and the brush works in contact with a specific part called the commutator.



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How to Replace an Oven Door Seal


If your food is suddenly taking longer to cook, or cooking unevenly, then it could be a sign that you need to replace the seal. The easiest way to check is to turn the oven on and have a feel around the door. If you can feel hot air emitting from a section, then it's a sign that the seal is worn and needs replacing.



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What to expect from our repair service


At Home Appliance Care, we are committed to providing excellent customer support and a highly reliable, efficient and professional service. For that reason, we operate according to a strict process, which ensures that you receive the quality you expect from us – every time.



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Introduction to benefits of Greywater


Greywater describes household water which has already been used in showers and baths, or collected from rain sources. It can then be used for a variety of additional non-drinking purposes, such as watering the garden or flushing the toilet, and it acts as a powerful measure to reduce waste. After all, why do we need to use fresh drinking water simply to flush our toilets, or to water garden plants!



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Bra Wire Stuck in your Tumble Dryer?


If your tumble dryer starts to make strange noises, or black marks begin to appear on your clothes – you may well have a rogue bra wire trapped in the drum. Take action quickly, before it causes real damage!



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'Harvest' rain water and make use of it


Rainwater harvesting is a form of greywater and it refers to gathering the rain which would otherwise flow from a roof and into a drain, and using it instead to flush toilets, wash cars, flush toilets and so forth – rather than using drinking water.



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Reduce waste with a compost bin


Composting is a great way to transform organic materials from your kitchen into nutrient dense compost for your garden, simply and inexpensively. Why buy expensive commercial composts when you could be making your own?



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Guide to buying a carbon monoxide alarm


Carbon monoxide detectors are inexpensive, valuable safety additions to your home. Highly portable, easy to fit and widely available, they will help to safeguard your family against the threat of carbon monoxide poisoning.



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How to Clean an Enamel Hob


Enamel stove tops are beautiful and durable, but they need to be maintained to stay looking their best. Don’t allow grease to build up and harden, and then attack it with a knife! You’ll end up with small scratches that will tarnish and look worse over time.


To clean your stove top, there are several methods, depending on your preference.



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Disposing of your old kitchen appliances


In the modern era of ‘green’ consumerism, most of us are investing in high-quality appliances that last the test of time. However, even the best kitchen appliance will eventually wear out and need replacing - and you’ll need to decide what to do with it when this happens.



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Gas safety tips


Gas Safety week falls this year between 16-22nd September and it’s the ideal time to check your gas appliances, organise a service, and brush up on the best safety tips to safeguard you and your family.



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How to clean using GDHA products


If you’ve invested in your dream Stoves range oven or Belling induction hob, then you’ll want to maintain the beauty of your appliance for as long as possible.


This means investing in regular servicing and rigorous cleaning, to avoid the stains and grimy build-up which can compromise performance.



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Interesting facts about gas


Gas is something we take for granted in our everyday lives as a power source for heating, washing and cooking. But it’s also a highly powerful element which must be respected and can be deadly if abused.



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Portable carbon monoxide alarm


If you travel a lot, particularly to remote areas, overseas areas and self-catering accommodations, you should bear gas safety in mind and consider taking a portable carbon monoxide detector with you.



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Signs of carbon monoxide poisoning


If a gas appliance is leaking it will emit carbon monoxide – a highly poisonous gas. This can lead to serious and long-term health problems, or even death. Every year, thousands of people are admitted to hospital with suspected CO poisoning.



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Looking Ahead to Gas Safety Week


Gas Safety Week runs every year as part of a national campaign to improve public safety and Carbon Monoxide awareness, and this year it falls between 16-22 September.



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How to Find your Cooker Serial Number


There are a couple of occasions when it pays to know where to find your cooker serial number; firstly, when establishing the age, make or model of your appliance, and secondly, if you experience a problem with your cooker and need to call out a professional Home Appliance Care engineer. If you can provide this number to the customer services agent when you call, it can greatly facilitate the problem resolution and ensure that your favourite kitchen appliance is up and working again in no time!



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How to Find your Fridge Serial Number


Has your fridge and freezer suddenly stopped working? Typically, even some of the best models occasionally experience problems, especially if they are older or less consistently maintained. However – regardless of the problem, help is easily at hand with Home Appliance Care, and we can send out a skilled engineer to you in extra quick time for a fixed price repair.



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How to Find your Hob Serial Number


With some appliances, it can be a little tricky to find the serial number (particularly if it is located on the back of an integrated oven or fridge!) but with hobs, the model number sticker is usually far more accessible. In fact, there are only two places that you should need to look – firstly, at the back of the hob for a visible label, and failing that, at the user manual, which will give you the precise location, or further information on how you can locate the number. If and when you do buy a new hob, it’s worth noting this number down in your user manual and keeping it safe – just to avoid a lengthy hunt when you least want one!



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How to Find your Range Serial Number


For double ovens or ranges, the serial number is usually found on the bottom edge of the appliance, or in the base of the pan storage drawer. For Belling appliances, the model number will be clearly visible on a silver or white data badge when you open the main oven door. It will usually be identifiable as a line of numbers, or a mix of letters and numbers.



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How to Find your Boiler Serial Number


No one enjoys experiencing a broken-down boiler – so make any such issues a little easier on yourself by knowing where your boiler number can be found. You’ll need to know this number in two situations; firstly, if your Home Appliance Care engineer is trying to establish the age, make and model of the boiler – and secondly, if you are seeking specific repair or operational instructions. Provision of the boiler number will greatly help the customer services agent that you speak to via our helpline and greatly speed up your query, so we can book in your fixed price repair appointment as quickly and effectively as possible.



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Don't DIY with Gas


1 in 3 people say they would fit a gas appliance themselves to save money. In the right hands, gas is safe, but badly fitted and poorly serviced gas appliances can cause gas leaks, fires, explosions and carbon monoxide poisoning. You may think you know what you’re doing but it’s not like changing a tap; it’s dangerous to DIY with gas and could put your family’s life at risk.



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Carbon Monoxide Poisoning


Every year in the UK, there are 25,000 incidents of Carbon Monoxide poisoning – some of which are fatal. Carbon Monoxide is often known as the ‘silent killer’, as it’s without colour, smell or taste, and can only be detected by a special detector. Around fifteen people each year die from Carbon Monoxide poisoning as a result of gas flues and appliances that haven’t been maintained or installed correctly.



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Gas Safe Tips


Gas can be deadly when it's in the hands of cowboy workmen and untrained DIY enthusiasts. And for this reason, there is strict legislation around its use. Only accredited engineers on the Gas Safe Register may work safely - and legally - with gas appliances (which replaced CORGI registration.)


The dangers of poorly installed or serviced gas appliances include leaks, fires, explosions - and carbon monoxide poisoning, which can be fatal, and is extremely difficult to detect.



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Gas Safety for Tenants


Your landlord has specific legal responsibilities when it comes to gas safety. Even if a property is only rented for a short time, like holiday accommodation, the Gas Safety (Installation and Use) Regulations require your landlord to:


- Maintain pipework, appliances and flues provided for your use in a safe condition.


- Carry out a 12 monthly gas safety check on each gas appliance/flue. A gas safety check will make sure gas fittings and appliances are safe to use.



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