Customer Care

Our experienced customer care team are on hand to provide advice and can arrange fast appointments with one of our Gas Safe engineers for appliance repairs, connections & gas safety checks at a time convenient to you.

We Are Here To Help

All of our services are easy to book using our online booking service or contact our dedicated customer care team by telephone.


Main Switchboard: 0844 248 4591

Opening Hours

Monday To Friday: 8:30am - 5:30pm

Saturday: 9:00am - 1:00pm

Sunday: 10.00am - 2.00pm

Useful Information

Our customer care team is available every day except Christmas Day & Easter Sunday. Engineer appointments are available Monday - Friday between the hours of 8am - 6pm.

Home Appliance Care

Fixed price repairs for kitchen appliances & heating. Fast, flexible appointments available at time convenient to you and a fleet of fully trained Gas Safe Engineers makes Home Appliance Care the perfect choice for all your home or gas appliance repair and maintenance needs.

Home Appliance Care are also on hand to help landlords meet legal requirements with our gas safety check service. Appointments are easy to book online and upon completion, a gas safety certificate will be issued providing peace of mind regarding gas safety and ensuring the safety of tenants.