About Home Appliance Care

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Home Appliance Care provides repairs & installations nationwide for all major kitchen appliances including cookers, fridges, washing machines and dishwashers. We also provide a gas safety check service for landlords and all of our services are available to book online

(Q) Who Are Home Appliance Care?

Home Appliance Care is the aftersales division of Glen Dimplex Home Appliances, manufacturer of popular kitchen brands Stoves, Belling, New World & Lec and are part of the much wider group of Glen Dimplex Companies.

With a fleet of 200 direct employed Gas Safe Registered Engineers, we provide nationwide coverage with a personal service and local knowledge and can repair over 250,000 appliances per year.


(Q) Do You Repair All Brands

Home Appliance Care can repair all of the brands listed in our brands section and are adding new brands to the list all the time. Our installation service is available across all brands.


(Q) Repair - What Is Included?

The fixed price repair fee is inclusive of VAT and includes:


- All parts & labour required to assess & repair the original fault entered during the booking process

- Professional safety check and testing following the repair


Not included


- Repairs to appliances which have not been installed in accordance with the manufacturer’s recommendations.

- Repairs as a result of misuse, neglect or poor installation.

- Repairs to appliances with different details to the those supplied to obtain the repair quote including brand and age.



(Q) Installation - What Is Included?

The fixed price installation fee is inclusive of VAT and includes:


- Disconnection of existing appliance

- Connecting the appliance to an existing electric or gas connection which meets current regulations

- All parts required to connect the appliance ie hoses, chains etc.

- Professional safety check and testing following the connection


Not included


- Connection of appliances with different details to the those supplied to obtain the installation quote including brand.

- Removal of existing door panels on integrated appliances.

- Alterations to existing cabinets

- Alterations to existing electrical connections, gas connections & pipework ie those that are not to current standard

- Removal or disposal of existing appliance

- Any additional work required to complete the installation