Common Faults

These articles are a basic guide to some of the most common kitchen appliance faults and the possible causes however we would not advise that you carry out any repair work yourself so to ensure your kitchen appliance is repaired correctly and safely, why not use our online booking service to arrange a visit from one of our fully trained engineers to carry out the repair for you.

Common Electric Hob Faults

Common Electric Hob Faults


Whilst we would always recommend that you book one of our fully trained engineers to carry out a repair on your electric hob, below is a list of the most common problems that can occur on an electric hob to help identify what may be wrong.



Hob element works but unable to regulate temperature - energy regulator operated

Energy regulator required


Hob element works on some numbers but not others - 6 heat switch operated

Switch required


Hob element won’t work at all

Switch or element required


Element stays on – unless turned off at the mains

Energy regulator required


Hob won’t boil a pan

A pan containing 2 pints of water should boil within 7 minutes. If not, ensure pan has flat bottom and pan size fits in with those specified in the appliance handbook. If still not boiling, element is faulty.


Element has gone off but hot hob warning light won’t turn off

Faulty limiter on one of the elements – this may only be available as part of a complete element.


Still not sure? Why not use our online booking service to arrange for one of our fully trained engineers to carry out the repair for you. Or call us on 0844 248 4591 to arrange an appointment today.