Common Faults

These articles are a basic guide to some of the most common kitchen appliance faults and the possible causes however we would not advise that you carry out any repair work yourself so to ensure your kitchen appliance is repaired correctly and safely, why not use our online booking service to arrange a visit from one of our fully trained engineers to carry out the repair for you.

Common Fridge Faults

Common Fridge Faults


Whilst we would always recommend that you book one of our fully trained engineers to carry out a repair on your fridge, below is a list of the most common problems that can occur on a fridge to help identify what may be wrong.


Puddle of water in the fridge


Most common cause for this is the drain tube being blocked


Fridge too cold or too warm


Thermostat tube could be blocked or covered, please check the accuracy of the thermostat. If it appears to be in line but still having problems you could book one of our skilled engineers


Thermostat control is loose or slipping


Check & then replace the knob if needed


Build up of frost


Defrosting the appliance will work


Door seal no longer effective


Check the door seal is clean & has no tears, clean or replace where appropriate


Thermostat is faulty


It would need to be replaced by a competent & qualified engineer


Fridge not working but light is on


Thermostat could be off or set to defrost, try adjusting to normal setting, if it still doesn’t come on you will need a competent engineer to replace either a faulty thermostat or compressor


Light isn’t working


Bulb may of blow – replace bulb with correct type & wattage


Door switch could be faulty – Clean away any dirt around the switch, still not working? Book one of our competent & fully trained engineers

Still not sure? Why not use our online booking service to arrange for one of our fully trained engineers to carry out the repair for you. Or call us on 0844 248 4591 to arrange an appointment today.