Common Faults

These articles are a basic guide to some of the most common kitchen appliance faults and the possible causes however we would not advise that you carry out any repair work yourself so to ensure your kitchen appliance is repaired correctly and safely, why not use our online booking service to arrange a visit from one of our fully trained engineers to carry out the repair for you.

Common Hob Glass Faults

Common Hob Glass Faults


Whilst we would always recommend that you book one of our fully trained engineers to carry out a repair on your ceramic glass hob, below is a list of the most common problems that can occur on a hob to help identify what may be wrong.



Stains on hob glass

It is best to use a cream based ceramic hob cleaner to remove general dirt & grease & more stubborn stains from a glass hob top.


Indentations in the hob glass

Usually caused by boil over’s as cooking things with high sugar or salt content such as jam can pit the glass. If this happens the only remedy is to replace the ceramic glass.


Crack in hob glass

A crack will always run from edge to edge. Something that appears to be a crack but smaller are actually scratches which can mostly be buffed out using a ceramic hob cleaner. Some deep scratches can be permanent.


Discolouration in the heating zone (milking) of hob

This is usually caused by excessive heat, normally as a result of using a pan that is too small. This cannot be cleaned off so care must be taken to ensure the correct pans are being used.


Still not sure? Why not use our online booking service to arrange for one of our fully trained engineers to carry out the repair for you. Or call us on 0844 248 4591 to arrange an appointment today.