Common Faults

These articles are a basic guide to some of the most common kitchen appliance faults and the possible causes however we would not advise that you carry out any repair work yourself so to ensure your kitchen appliance is repaired correctly and safely, why not use our online booking service to arrange a visit from one of our fully trained engineers to carry out the repair for you.

Common Touch Control Hob Faults

Common Touch Control Hob Faults


Whilst we would always recommend that you book one of our fully trained engineers to carry out a repair on your touch control electric hob, below is a list of the most common problems that can occur on a touch control hob to help identify what may be wrong.



Flashing display following power up

This is a self test carried out by the PCB on power up and the appliance should work normally, however if the display continues to flash and the appliance does not function normally, this could be a sign that the PCB has failed.


Hob element won’t work at all

Switch or element required


H in the digital hob display permanently

This usually indicates that the PCB has failed


Hob element works but unable to regulate temperature

PCB required


Hob won’t boil a pan

A pan containing 2 pints of water should boil within 7 minutes. If not, ensure pan has flat bottom and pan size fits in with those specified in the appliance handbook. If still not boiling, element is faulty.


Still not sure? Why not use our online booking service to arrange for one of our fully trained engineers to carry out the repair for you. Or call us on 0844 248 4591 to arrange an appointment today.