Customer Care

Our experienced customer care team are on hand to provide advice and can arrange fast appointments with one of our Gas Safe engineers for appliance repairs, connections & gas safety checks at a time convenient to you.

We Are Here To Help

All of our services are easy to book using our online booking service or contact our dedicated customer care team by telephone.


Main Switchboard: 0844 248 4591

Opening Hours

Monday To Friday: 8:30am - 5:30pm

Saturday: 9:00am - 1:00pm

Sunday: 10.00am - 2.00pm

Useful Information

Our customer care team is available every day except Christmas Day & Easter Sunday. Engineer appointments are available Monday - Friday between the hours of 8am - 6pm.

Home Appliance Care

Here at Home Appliance Care, we specialise in providing fixed-price domestic appliance repairs across the UK. With a network of fully qualified engineers across England, Scotland, Wales, and Northern Ireland that are trained to fix all kinds of household repairs, you can rest easy knowing you're in good hands.

We have built a reputation over the last 100 years as a reliable repair business that understands all major appliance brands. From cookers to showers and boilers to dishwashers, our expert team of 118 gas-safe-registered engineers perform over 200,000 appliance repairs every year, fixing 87% of problems on the first visit.

Our experienced customer care team is on hand to provide advice every day of the week. You can also read our appliance help guides for advice on common faults and handy maintenance tips.

Get a free online quote and book your repair today. Our quotes include all parts and labour, so there won't be any hidden surprises. We will quickly assess the problem and arrange an appointment at a time that is right for you. Get in touch now.