Customer Care

Our experienced customer care team are on hand to provide advice and can arrange fast appointments with one of our Gas Safe engineers for appliance repairs, connections & gas safety checks at a time convenient to you.

We Are Here To Help

All of our services are easy to book using our online booking service or contact our dedicated customer care team by telephone.


Main Switchboard: 0844 248 4591

Opening Hours

Monday To Friday: 8:30am - 5:30pm

Saturday: 9:00am - 1:00pm

Sunday: 10.00am - 2.00pm

Useful Information

Our customer care team is available every day except Christmas Day & Easter Sunday. Engineer appointments are available Monday - Friday between the hours of 8am - 6pm.

Home Appliance Care

We provide fixed price repairs on all major kitchen appliances including ovens, hobs, cooker hoods, dishwashers and washing machines as well as heating products from such brands as Lamona, Dimplex, Belling, New World, Lec & Stoves.

Where available we offer prompt same day repairs and fast, flexible appointments available at a time most convenient for you. We have a fleet of fully trained Gas Safe Engineers covering the whole of the UK, which makes Home Appliance Care the perfect choice for all your kitchen appliance repair and maintenance needs.