Whilst we would always recommend that you book one of our fully trained engineers to carry out a repair on your freezer, below is a list of the most common problems that can occur on a freezer to help identify what may be wrong.
Not running & light isn’t working
Is the appliance plugged in & switched on at the socket?
Could have blown a fuse, try something else you know works in the same socket to eliminate that being the issue
Not running but the lights are working
Check the temperature settings
Unplug for 2 hours & plug it back in, if you hear it running then a problem is causing it overheat. Call one of our competent engineers for a repair
Light isn’t working
Bulb may of blow – replace bulb with correct type & wattage
Door switch could be faulty – Clean away any dirt around the switch, still not working? Book one of our competent & fully trained engineers
Freezer is noisey
Hissing & popping noises are normal, this is just the defrost heater
Is the freezer level?
Freezer has a bad smell/odour
Clean the inside with warm soapy water
Clean the door seal
Remove any spoiled food
Still not sure? Why not use our online booking service to arrange for one of our fully trained engineers to carry out the repair for you. Or call us on 0844 248 4591 to arrange an appointment today.