Hob touch controls can be incredibly handy, until they stop working. There are many common ceramic hob touch control problems that can occur, such as a flashing display, broken controls, or an element that won't heat. Some problems can be easily solved on your own with a few tools, but others may require the work of a professional.
This article is meant as a basic guide and we would not advise carrying out any in depth repair work yourself. Below is a list of the most common problems that can occur on a hob's touch controls to help you identify what may be wrong.
Flashing display following power up
When the hob powers up, the circuit board flashes in order to self-test, but the appliance should work normally afterward this. However, if the display continues to flash and the hob doesn't function properly, this could be a sign that the circuit board has failed and needs replacing. This will require the help of a professional.
Hob won't heat up
If your hob won't heat up, the cause is likely to be a fault with either the switch or the heating element. In both cases, it is likely that the part will need to be replaced so it’s best to seek help from a professional.
Display shows 'H' symbol
The 'H' symbol on your touch controls is a warning that indicates residual heat in the cooking zone. If your hob has cooled down but the symbol still displays, there is likely a fault with the circuit board. This should be repaired as soon as possible as this warning is vital for appliance safety.
Cannot control temperature
If your touch controls won't allow you to change the temperature of your hob, it is likely that the circuit board is faulty and will need to be replaced.
Hob won’t boil a pan
A pan containing two pints of water should boil in under seven minutes. If yours won't, ensure the pan has a flat bottom and that the pan size fits with those specified in the appliance handbook. If the water still won't boil, it is likely that your heating element is faulty.
At Home Appliance Care, we specialise in fixing some of the best household brands of cookers and ovens, including Stoves, Belling, New World, and Lamona. To ensure your hob touch controls are repaired correctly and safely we always recommend contacting a professional.
Get a free online repair quote and arrange a visit from one of our network of fully trained engineers, contact us today.